Hala Bahrain joins hands with DiamondAir to ensure uninterrupted service at over 500 airports globally

Hala Bahrain, the premium hospitality service provider at Bahrain International Airport (BIA), signed a strategic partnership agreement with fellow meet and greet Services Company, DiamondAir, which will ensure service availability continues seamlessly from BIA to more than 500 airports worldwide. In line with the milestone agreement, DiamondAir, a leading international airport concierge service provider, will also offer Hala Bahrain’s services to its customers arriving in the Kingdom, Bahrain Airport Company (BAC) announced.

BAC Chief Commercial Officer Ayman Zainal said: “Partnering with DiamondAir is a proud achievement that will allow us to provide an endless, high-quality service that enhances the travel experience beyond the boundaries of BIA. The agreement will enable customers to arrange the services they require for their entire journeys through a single channel, removing the stress of dealing with different companies. We look forward to working together to deliver the trademark hospitality that Bahrain is known.”

He added: “Hala Bahrain is a main pillar of the Airport Modernisation Programme (AMP), which aims to increase the aviation sector’s contribution to the local economy in line with Bahrain’s Economic Vision 2030. The company’s premium hospitality and support services help to ensure the Kingdom’s gateway stands out among the world’s leading airports, and will continue to play a key role in enhancing the overall airport experience at the new Passenger Terminal Building.”

DiamondAir Founder & Managing Director, Christina Lawford said: "We are pleased to partner with Hala Bahrain, which we strongly believe will serve both sides well. Whether passengers are travelling to or from Bahrain, we are confident they will enjoy a hassle-free airport experience and a consistent high level of service. Wecontinue to add more destinations to our network, and having reliable partners, such as Hala Bahrain, give us a high level of confidence in doing so.”

With more than 30 year’s of experience in its field, DiamondAir offers premium meet and assist services that are designed to ensure a seamless and stress-free travel experience for arriving and departing passengers. After greeting customers at airside or kerbside, professional DiamondAir agents guide passengers through airport formalities such as immigration and security procedures before escorting them directly to their lounges, gates, or onward transportation.

Hala Bahrain will manage two lounges at the new Passenger Terminal Building, one in the main Departure Area covering approximately 2,800 sqm, and another in the Arrivals Area spanning 300 sqm. Launched in 2017, the company offers a range of shuttle services and meet and greet services to make travel easier for passengers.

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