When packing for your journey, please check with your airline on check-in and hand luggage regulations.
A typical baggage claim area contains baggage carousels or conveyor systems that deliver checked baggage to the passenger.
Checked luggage allowances
Checked luggage allowances vary with each airline according to the specific conditions of your ticket. The conditions indicate the quantity, size, type and weight of your baggage allowance. Contact your airline if you need to confirm your checked luggage allowance.
The maximum weight of individual item is 32kg, and charges may be applicable for items exceeding 20kg.
Carry-on luggage allowances
Restrictions apply on the quantity, size, type and weight of your carry-on luggage. Your carry-on
luggage allowance is specified as part of the ticket issued by your airline. If you need to confirm
your carry-on luggage allowance contact your airline.
For information about luggage storage, visit our Luggage services page.
For information about lost property, visit our Lost property page.